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The timesheet value changes to different amount when proceeding to For invoicing

Mia Háčiková avatar
Written by Mia Háčiková
Updated over 2 weeks ago

If, after going to For Invoicing, you see different amount instead of the correct amount on the timesheets (or even just a portion of them), it is likely that the timesheets are still using the original case rates.

To correct this, simply re-save the rates on the case - this will load the current values and the amounts on the timesheets will automatically correct.

Just follow these steps:

  1. Discard the existing invoice

  2. Go to the case

  3. Resave the rates

  4. Then you can recreate the invoice - the amounts will be correct.

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